Privacy Policy
This privacy policy describes how Bright Horizon Planning collects, uses, and protects the information you provide when using our online platform and services. We are committed to protecting your privacy and handling your data responsibly, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant to individuals in the European Economic Area and the United Kingdom, and other relevant privacy regulations in jurisdictions where we operate.
Information We Collect
We collect information to provide and improve our event planning services. The types of information we collect include:
- Personal Identifiable Information: This includes information you voluntarily provide when you use our site, contact us, or engage us for services. Examples include your name, email address, phone number, postal address, payment information, details about your event (like date, location, guest count, preferences, themes), guest names and contact details (if provided by you for guest management services), and any other information you choose to share with us.
- Usage Data: We automatically collect information about how you access and use our online platform. This may include your IP address, browser type, operating system, pages visited on our site, time spent on those pages, referring source, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our event planning services.
- To fulfill our contractual obligations to you, such as planning and executing your event, coordinating with vendors, and managing guest lists.
- To process your transactions and manage your payments.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you updates, newsletters, marketing or promotional materials, and other information that may be of interest to you, based on your preferences or with your consent.
- To improve, personalize, and expand our services.
- To understand and analyze how you use our online platform.
- To detect, prevent, and address technical issues.
- To comply with legal obligations and protect our legal rights.
Sharing Your Information
We may share your personal information in the following situations:
- With Vendors and Service Providers: We share information with third-party companies and individuals that perform services on our behalf for the execution of your event, such as caterers, florists, decorators, entertainers, venue managers, and other event-related service providers. This sharing is strictly limited to the information necessary for them to perform their specific roles in delivering your event services.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
- Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your data where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Other Cases: We may disclose your information with your explicit consent or when necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We value your trust in providing us your personal information, and we strive to use commercially acceptable means of protecting it. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, including for the performance of our services, fulfilling legal obligations, resolving disputes, and enforcing our legal agreements and policies.
Your Data Protection Rights
Depending on your location and applicable law, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
For individuals covered by GDPR, you also have the right to lodge a complaint with a supervisory authority.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the USA and choose to provide information to us, please note that we transfer the data, including personal data, to the USA and process it there. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Links to Other Sites
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy, please contact us in writing at:
Bright Horizon Planning
303 E Wacker Dr, Suite 2200
Chicago, Illinois, 60601
USA